FAQ The Vow Collection
How do I decide if The Vow Collection is right for me? The Vow Collection services include a specific range of floral arrangements that are tailored to be a great design aesthetic and product for a range of NWA venue locations based on our years of experience. Your wedding flowers will be beautifully designed and customized based on the best florals available following our experience, connections and high-end artistic eye. This option is perfect for clients who are looking for streamlined process, prioritize budget and ease, or those with a short timeline. With The Vow Collection, our team of expert floral designers will making choices with the expert level of artful craft that you love about Earth & Thorn's flowers.
How do I chose a color palette? , We offer three options: white, seasonal and moody. Pick your favorite option for your wedding. Seasonal is full artist choice following the best colors of the season at the moment of your wedding. If this helps, think of spring colors in spring and summer colors in summer and so forth. Our experience is that the most beautiful, one-of-a-kind, fresh flowers flow with Mother Earth.
Where do I start? Our illustrative product menu makes online ordering quick and easy. Simply fill out our Step One: Event Details, browse our collection of arrangements and add the items that fit your vision to your cart. Once you are happy with your selections, complete your checkout right from our website. The floral arrangements are designed in the vessels pictured and are yours to keep.
How far in advance should I place my flower order for my upcoming wedding or event? We require orders to be placed at least 4 weeks prior to your wedding to ensure we can accommodate everything you need. For rush orders less than 3 full weeks away, please email flowers@earthandthorn to confirm any last minute availability before ordering.
Can I request specific flowers or colors? If you hit the 5K mark, you unlock the ability to send in your preferred color palette and a few inspiration photographs. Due to a number of factors, we cannot guarantee specific flower types. If having a more collaborative in-depth design process is important to you, we encourage you to consider a full customized order, the minimum investment is 10K.
Can I send my inspiration photos? If you decide being a custom design client is the best option for you. We welcome inspiration photos. This level is unlocked at a 10K investment. Your inspiration photos will serve as a guide for our designers as we create wedding floral elements for you that are unique and beautiful while staying true to our signature artfully crafted Earth & Thorn style.
Does The Vow Collection include a design consultation or a mock-up to see what my flowers are going to look like? No, The Vow Collection option does not include an in-person consultation or a mock-up. Once you place your order, if you would like to schedule a phone call with a designer to go over any questions you might have, you can reach out to flowers@earthandthorn.com.
What does “delivery” include? We offer The Vow Collection drop off delivery in the Northwest Arkansas area Wednesday-Sunday 10am-5pm. Delivery pricing is based on distance from our local flower studio and calculated at checkout. Delivery does not include set up.
When placing your order, you will choose a two-hour delivery window and provide us with details about the delivery address as well as a designated delivery contact. Our delivery driver will drop off your order within that two-hour window to the address that has been provided to us.
Time specific or after hours delivery requests are subject to availability + additional charges. Please email flowers@earthandthorn.com to check availability.
I want an arch or installation, is that possible? Yes. At the 10K investment the full custom design offers a wide arrange of floral arch and installations. At the 5K level, we have a few classic options for you to consider. We do not offer any on-site installations with our The Vow Collection service. If you are interested in an on-site installation, our Earth & Thorn is here for all your full service needs. Email flowers@earthandthorn.com.
After my event, do you come back to clean up the flowers? Breakdown services are not included with The Vow Collection orders. All of the florals and vases are yours to keep. However, if you prefer or your venue requires it, you can add our optional breakdown service to your cart and our team can come back and collect everything at the end of your event.